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IV Studio
Crowdfunding Support
Crowdfunding Support
Questions about Kickstarter campaigns, pledge managers, and campaign fulfillment.
Pledge Issues
Can I cancel my crowdfunding pledge?
Can I edit my crowdfunding pledge manager?
What should I do if I receive a damaged product in my crowdfunding pledge?
What should I do if game pieces in my pledge are missing or defective?
What should I do if I am missing a product in my pledge?
Shipping and Delivery
Can I change the shipping address for my pledge?
When will my crowdfunding pledge ship?
What is the estimated shipping time for my pledge?
I’m being asked to pay taxes on my package. What should I do?
General Crowdfunding Questions
Any updates on the crowdfunding projects?
When will crowdfunded games be made available on the IV webstore?
I missed the crowdfunding campaign, can I still pre-order/late pledge the game?
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