We apologize for your damaged product!
Our warehouses and shipping courier partners do their best to safely deliver our products in good condition, but the transit process can be difficult, sometimes resulting in some minor imperfections. If you believe the damage on your item is substantial (larger than 25mm), please let us know so we can evaluate the issue and make it right!
To submit a request, please submit a ticket using our customer support form.
Please provide details of the extent of damage to the item and attach an image of the damaged item, shipping box, and shipping label.
Once we inspect the damage, our support team will offer potential solutions.